This document provides information about domain names, editing HTML, and accessing the control panel.  It serves as a basic introduction to web hosting and is intended for beginners.  Experienced users may skip this document, except for the section entitled Accessing the Control Panel for the First Time.

Registering a Domain

Domains are a unique way to identify yourself on the Internet.  There are two parts to a domain: the name and the extension.  The name is the description of yourself or your site (for example, the name "dogfood" in dogfood.com).  The extension represents the domain category.  For example, the .com extension means "commercial," .net means "network," and so on.  There are many extensions available today: .biz (business), .info (resource sites), .us (American sites), .ca (Canadian sites), to name a few.  The "www" is automatically inserted by the web server that hosts your site and is not part of the domain name.

You cannot use a domain name until you register it.  In addition, you cannot register a domain name that is owned by someone else.  The registration process is fairly simple:

1. Decide on a domain name and extension.

2. Select a registrar and register your domain name.

3. Find a host for your domain name.

Deciding on a domain name and extension is difficult because most names are already taken, especially with the .com extension.  We highly recommend nameboy.com, a free service that finds not-yet-taken domain names based on one or two words describing your site.

There are many registrars on the Internet.  A simple search engine query for "domain name registration" will return hundreds, if not thousands of results.  Be sure to choose a registrar that supports the extension you want (for example, not all registrars will sell the .cc extension).  Comparison shopping is wise because registration fees can vary greatly between registrars.  Domain names are leased, and the registration fee usually represents the cost for one year of ownership.

Once you have purchased a domain name you will need somewhere to host it.  The domain name is just an address; that is, it points to files on a web server.  Hosting companies provide web servers and this is where your web site is stored.  A search engine query for "web hosting" will return thousands of results.  To help you select a web host, we suggest reading the article entitled Choosing the Right Web Host for Your Site.

Your web hosting company is the best resource if you are still confused about domain names.  Many hosts will assist you in the domain registration process and ensure that everything is configured properly.

Transferring a Domain

Transferring a domain can mean two things: switching the domain name to another registrar, or altering the domain record to make the domain point to a new host.  We are concerned with the second definition.  A domain has to be told which web host to direct visitors to, and this is done by changing the domain’s name server records.

For example, say you purchased a hosting account at indovps.com.  They tell you to put their name servers in your domain record.  These name servers might look like:

nsXX.anyoneserver.com (192.168.0.1)

nsXX.anyoneserver.com (192.168.0.2)

You will then visit your domain registrar’s home page, sign in, and edit your domain record.  Each registrar is different, but there will be fields in your domain record called "name severs," "primary/secondary name servers," etc.  The registrar may or may not ask for the IP address of the name servers (192.168.0.1 and 192.168.0.2 in this example).  It takes 12-48 hours for the change to take effect.

Editing HTML

HTML, or hypertext markup language, is the language that tells web browsers how to display a page.  For example, to <b>bold</b> text in HTML, you would start with the <b> tag and end with </b>.  Anything between these tags will appear bold (visitors will not see the <b></b>).  When someone visits www.yourdomain.com, they are actually accessing the index.html file in your main web site directory.

Editing HTML requires software specifically designed for the task.  Examples include Microsoft FrontPage, HotDog Professional, and Macromedia Dreamweaver.  There is also shareware and freeware HTML editors available from popular download sites such as download.com. 

Even the best HTML editing software can be confusing for beginners.  If you fall into this category, we suggest using an online site builder / HTML generator.  No knowledge of HTML is required — online site builders ask you questions and then form a web site based on that information.  Some site builders allow you to control the look of the site, insert graphics, scripts, etc.  Most site builders are free but the more advanced ones charge an access fee.  Some free site builders include:

http://www.uweb.ucsb.edu/generator/basic.php

http://www.3zweb.com/free/index2.htm

http://www.searchbliss.com/free_web_tools_html.htm

http://www.applelinks.com/tools/webpage.shtml

Accessing the Control Panel for the First Time

There are several ways to access the control panel:

http://www.yourdomain.com:2222  You can access the control panel through any domain or subdomain by putting :2222 after the address.

http://www.yourdomain.com/config  You can access the control panel by adding /config to your domain or subdomain address.

http://192.168.0.1:2222 or http://192.168.0.1/config  You can access the control panel through any IP address allocated to the server.  This is useful when your domain transfer has not yet propagated.

A window (similar to the one pictured on the right) will appear.  Enter your username and password.  Once signed into the control panel you should do two things. 

First, click on the "Message System" link at the top-right of the page. Important messages about your account may come through the message system, so we recommend that you enter your e-mail address at the bottom of the screen and check the checkbox.  If you do this, the control panel will e-mail you when a message comes in.

Second, return to the main menu and click on the "Statistics / Logs" icon.  About halfway down the screen there will be a box to enter your e-mail address.  Confirm that the e-mail address in the box is accurate.  If not, change it and click on the "Save" button.  It is important to have a valid e-mail address in this box because the control panel will e-mail you whenever your account is close to going over its bandwidth limit.

The Ticket Support System

The control panel features a built in message system.  Clicking the "Message System" link at the top of the screen will bring you to the message system menu.  "N messages waiting" will always be displayed next to the link.  Messages may contain important information, so read them as soon as possible.

The message system has two components: a ticket support system and a private message system.  If you needed assistance, you would click the "Create a Ticket" link.  Your hosting company’s support staff would respond to this ticket and you would click on the ticket name to read it.  Private messages are shown in the same table.  Private messages are different because they are not responses to a support ticket.  Private messages can include scheduled downtime alerts, system-wide announcements, and warnings that your account is reaching its limits.  To read a private message, click on its title.

Creating a Ticket

1. Click the "Create a Ticket" link.

2. Select message priority:

Low:  Problem is not causing immediate difficulty.

Medium:  Problem is causing immediate difficulty.

High:  Problem needs to be addressed right away.

3.  Enter a subject that describes the problem in a 

few words.

4.  Explain the problem in full detail.

5.  Click "Save."

The support staff may respond to your ticket and close it.  A ticket will be closed when the problem is resolved; that is, there is no need for the ticket any more.  If you have new messages waiting and don’t see them in in the ticket listing, click on the "View Closed Tickets" link.  If you feel that your problem has not been resolved then you may reply to the closed ticket.

Important note:  Your hosting company may disable your ability to send tickets.  This typically occurs when they have a different support system in place.  If you can’t create a ticket, visit your host’s web site for support information.

Changing Your Password

To change your password, click on the button located at the top-right corner of the screen.  You will be asked to enter your current password and then your new password twice.  Click the "Submit" button to confirm and save.  The control panel will reject your password if it is too short or contains inappropriate characters.

Important note:  This feature only changes the password for your username.  Other e-mail accounts, databases, FTP accounts, etc. will not be affected by the password change.

Signing Out

To sign out of the control panel, click on the button.  You will be taken to a screen confirming that you have signed out successfully.  Click the the link to sign back in.

Important note:  Many browsers keep your control panel session in memory even after you sign out.  If you are not the only one that uses your computer, then be sure to close all running copies of your browser before leaving your workstation.  This will clear the browser’s memory and make it impossible to sign into the control panel without the correct password.

Overview

The Bandwidth Usage feature allows you to see the bandwidth usage for your site. It shows the current month’s bandwidth usage as well as your total bandwidth usage. This will include all HTTP (web) and POP (mail) bandwidth usage and may include FTP bandwidth usage if your system administrator has enabled FTP bandwidth logging.

Monthly Bandwidth Limit

Today

The next section shows the amount of bandwidth or traffic used on your web site for the current day. The “Traffic for Today” graph shows the amount of bandwidth or traffic on the following protocols:

• Http – Web site page bandwidth usage.
• Pop – Mail bandwidth usage.
• Imap – Mail bandwidth usage.
• Ftp – File Transfer Protocol or amount of file upload and download bandwidth usage.
• Smtp – Outgoing mail bandwidth usage.
• All – Total bandwidth usage for Http, Pop, Imap, Ftp, and Smtp.

This Year

The next section shows the amount of bandwidth or traffic used on your web site for the current year. The “Traffic for CURRENT_YEAR” graph shows the amount of bandwidth or traffic on the following protocols:

• Http – Web site page bandwidth usage.
• Pop – Mail bandwidth usage.
• Imap – Mail bandwidth usage.
• Ftp – File Transfer Protocol or amount of file upload and download bandwidth usage.
• Smtp – Outgoing mail bandwidth usage.
• All – Total bandwidth usage for Http, Pop, Imap, Ftp, and Smtp.

The last three sections shows the amount of bandwidth used for the last three months including the current month. The two months prior to the current month displays a “circle” graphic that says “Click to Show.” Click on the circle graphic to display the amount of bandwidth used as displayed on a pie chart.

Overview

Clicking on this option on the “Branding Editor” page will bring you to a page that serves two functions. The ability to download branding styles for offline editing and deleting nonofficial branding styles.

Downloading Styles

• Download (System) – Indicates an “Official cPanel Style”. Clicking on this option will allow you to download the official style for offline editing. It is recommended that you rename the style before uploading it so that you are able to quickly find it in the “Available Branding Styles” listing if you are not using a custom thumbnail.
• Download (Yours) – Indicates a custom style. This can be an edited version of an official style or a style from scratch. Clicking on this option will allow you to download the custom style for offline editing. It is recommended that you keep the same name when uploading the style to avoid created another new style, unless you intend to make a new custom style based on a custom style that is already installed.

  Once the style finishes downloading, find the .tar.gz file you downloaded and expand it. The .tar.gz will expand and create a new folder named as the style you downloaded. Rename that folder to identify the new style and differentiate it from others in the listing of “Available Branding Styles” once you .tar.gz the folder and upload it. You can now edit the style by replacing or editing images, text, HTML and CSS.

Deleting Styles

You cannot delete “Official cPanel Styles”. Knowing this it should be mentioned that clicking on the “Delete Style” option would only delete the modified version of an “Official cPanel Style” (Yours). When you click on “Delete Style” you will be asked if you want to permanently delete this style. Click on Yes or No depending on your intentions.