Change WHM Theme

You can easily change your WHM Theme. Follow the instructions below.

Steps

1. Click on the Change WHM Theme link in the “Themes” category in your WHM menu.
2. When the page loads, find the theme name you want to use for your WHM.
3. Click on the theme name.

NOTE: Each theme name is a text link.

1. Your new theme will automatically load. You can begin using your new theme immediately.

TIP: You can change the theme by using the following path:
/scripts/dosetmytheme?theme=THEME_NAME

Append the above path to the URL of your WHM. For example, if your WHM is located at http://www.yourdomain.com:2087, it would look similar to the following:

http://www.yourdomain.com:2087/scripts/dosetmytheme?theme=THEME_NAME

Remember to change “THEME_NAME” to the name of the theme you want to use as your WHM interface.

Universal Theme Manager

What is the Universal Theme Manager? The Universal Theme Manager provides three different areas of theme management as listed below:

• cPanel Manage Themes – This feature allows you to manage all cPanel themes that will be available to your end users.
• Webmail Manage Themes – This feature allows you to manage all Webmail themes that will be available to your end users.
• WHM Manage Themes – This feature allows you to manage all WHM themes that will be available to your reseller end users.

Manage cPanel Themes

The cPanel Themes Manager allows you to do any of the following:

• Manage Themes – Preview, clone, download, and delete.
• Install A Theme – Upload your own theme to the list.
• Addon cPanel Themes – Install and update cPanel Addon themes.

Manage Themes

Steps

1. Click on the Manage Themes link under “cPanel”.
2. When the page loads, you will see a five-column table, consisting of the following information:

• Theme – The Theme column displays the name of the associated theme. Each theme name has a magnifying glass icon next to it. Click on the magnifying glass icon to preview the associated theme. An image of the theme in reference will appear in the window.
• Type – The Type column for the cPanel themes should have the cPanel icon for each theme listed.
• Clone – Click on the Select link to clone the associated theme. When the page loads, the theme you are cloning will be listed. Next, enter the name of your new theme in the text box provided. Then click on the Submit button.
• Download – Click on the green arrow icon to download the associated theme.
• Delete – Click on the x in a circle icon to delete the associated theme from the list. You will receive a confirmation message stating the following:

“Are you sure you wish to delete this theme?”

Once you have made your decision, click on the appropriate yes or no link.

Install A Theme

Steps

1. Click on the Browse button.
2. When the window appears, select the theme you want to upload. (Note: The them you are uploading must be a .gz file.)
3. Next, click on the Upload button.

Addon cPanel Themes

Steps

1. Click on the Manage Addon Themes link.
2. If you have cPanel Addon Themes available, you will have several options. Each theme displays the following:
   • Name
   • Author
   • Price
   • Version (If Applicable)

Also included is a “Install and Keep Updated” check box for each cPanel Addon Theme. If you want to install the cPanel Addon Theme and keep it updated, click on the check box associated with the them you want to use.

1. Once you have made your selection in Step 2 above, click on the Save button.

cPanel is not responsible for any aspect of third party scripts/themes. All trademarks are owned by their respective companies. Please send all questions regarding this feature to support@cpanel.net.

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WebMail Manage Themes

The Webmail Themes Manager allows you to do any of the following:

• Manage Themes – Preview, clone, download, and delete.
• Install A Theme – Upload your own theme to the list.
• Addon Webmail Themes – Install and update Webmail Addon themes.

Manage Themes

Steps

1. Click on the Manage Themes link under “Webmail.”
2. When the page loads, you will see a five-column table, consisting of the following information:
   • Theme – The Theme column displays the name of the associated theme. Each theme name has a magnifying glass icon next to it. Click on the magnifying glass icon to preview the associated theme. An image of the theme in reference will appear in the window.
   • Type – The Type column for the Webmail themes should have the Webmail icon for each theme listed.
   • Clone – Click on the Select link to clone the associated theme. When the page loads, the theme you are cloning will be listed. Next, enter the name of your new theme in the text box provided. Then click on the Submit button.
   • Download – Click on the green arrow icon to download the associated theme.
   • Delete – Click on the x in a circle icon to delete the associated theme from the list. You will receive a confirmation message stating the following:

“Are you sure you wish to delete this theme?”

Once you have made your decision, click on the appropriate yes or no link.

Install A Theme

Steps

1. Click on the Browse button.
2. When the window appears, select the theme you want to upload. (Note: The them you are uploading must be a .gz file.)
3. Next, click on the Upload button.

Addon Webmail Themes

Steps

1. Click on the Manage Addon Themes link.
2. If you have Webmail Addon Themes available, you will have several options. Each theme displays the following:
   • Name
   • Author
   • Price
   • Version (If Applicable)

Also included is a “Install and Keep Updated” check box for each Webmail Addon Theme. If you want to install the Webmail Addon Theme and keep it updated, click on the check box associated with the them you want to use.

1. Once you have made your selection in Step 2 above, click on the Save button.

cPanel is not responsible for any aspect of third party scripts/themes. All trademarks are owned by their respective companies. Please send all questions regarding this feature to support@cpanel.net.

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WHM Manage Themes

The WHM Themes Manager allows you to do any of the following:

• Manage Themes – Preview, clone, download, and delete.
• Install A Theme – Upload your own theme to the list.
• Addon Webmail Themes – Install and update Webmail Addon themes.

Manage Themes

Steps

1. Click on the Manage Themes link under “WHM.”
2. When the page loads, you will see a six-column table, consisting of the following information:
   • Theme – The Theme column displays the name of the associated theme. Each theme name has a magnifying glass icon next to it. Click on the magnifying glass icon to preview the associated theme. An image of the theme in reference will appear in the window.
   • Type – The Type column for the WHM themes should have the WHM icon for each theme listed.
   • Set As Default – Click on the Set link to set the associated theme as the default them for your WHM interface.
   • Clone – Click on the Select link to clone the associated theme. When the page loads, the theme you are cloning will be listed. Next, enter the name of your new theme in the text box provided. Then click on the Submit button.
   • Download – Click on the green arrow icon to download the associated theme.
   • Delete – Click on the x in a circle icon to delete the associated theme from the list. You will receive a confirmation message stating the following:

“Are you sure you wish to delete this theme?”

Once you have made your decision, click on the appropriate yes or no link.

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Install A Theme

Steps

1. Click on the Browse button.
2. When the window appears, select the theme you want to upload. (Note: The them you are uploading must be a .gz file.)
3. Next, click on the Upload button.

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Addon WHM Themes

Steps

1. Click on the Manage Addon Themes link.
2. If you have WHM Addon Themes available, you will have several options. Each theme displays the following:
   • Name
   • Author
   • Price
   • Version (if Applicable)

Also included is a Install and Keep Updated check box for each WHM Addon Theme. If you want to install the WHM Addon Theme and keep it updated, click on the check box associated with the them you want to use.

1. Once you have made your selection in Step 2 above, click on the Save button.

cPanel is not responsible for any aspect of third party scripts/themes. All trademarks are owned by their respective companies. Please send all questions regarding this feature to support@cpanel.net.

The default email address will “catch” any mail that is sent to an invalid email address for your domain. All mail that is sent to an address that does not exist will go to the default email address. To send all default mail to the main mail account, simply type the user name of your cPanel account in the email address input field.

Modify Hostname

The Change Hostname option enables you to change the hostname of your server. It is important to choose a hostname that will not be used for any account and the hostname must be socially acceptable, as it will appear in all mail headers. The hostname must be a FQDN (Fully Qualified Domain Name). All valid hostnames must have at least 2 dots in them, for example entropy.yourdomain.com.

WebHost Manager automatically generates 10 random hostnames based on your current hostname as samples, which you can use.

NOTE: Your hostname should be a Fully Qualified Domain Name that will not be used elsewhere on the server. You should never set your hostname to a name that is already used (www, ftp, mail, etc) or to the name of an account on the server (www.domain.com). This means that your hostname should never be a domain name and especially not the name of your domain!!

Steps

1. To access the Networking Setup Menu, click on Networking Setup, on the main screen of your WebHost Manager interface.
2. Click on Change Hostname.
3. Enter your changed hostname in the New Hostname field.
4. Click on Change.

Troubleshooting (advanced users only)

If you are receiving any errors related to your hostname or you’re unable to change your hostname through WebHost Manager, please try the following from the command line:

hostname

The output shown should be in the following form:

servername.domain.com

NOTE: The hostname must contain two periods or dots (.), you will need to change the hostname to a fully qualified domain name.

To change your hostname to a fully qualified domain, use the following from the command line:

hostname servername.domain.com

Replace “servername” with a unique server name and replace “domain.com” with a domain name that you control, for example: the domain of your hosting company or the main domain on the server.

Now, run:

hostname

If the output is the same as the name you used, everything should be fixed. If you still get any hostname errors, please contact your host or cPanel for support.

Manage Nameserver IPs

You will need to add an IP address for a nameserver when you create a new nameserver.

Steps

1. To access the Networking Setup Menu, click on Networking Setup, on the main screen of your WebHost Manager interface.
2. Click on Manage Nameserver IPs.
3. Enter the IP for the new nameserver in the Nameserver field and click on Assign.
4. If you wish to remove a nameserver, click on the red X to the right of its name.

Modify Resolver Configuration

The resolver configuration file (/etc/resolv.conf) is a configuration file for name server routines. Normally you do not need to modify resolv.conf.

NOTE: Do not modify the IP values unless you know what you are doing. If they are not altered properly, your server will not function properly.

Steps

1. To access the Networking Setup Menu, click on Networking Setup, on the main screen of your WebHost Manager interface.
2. Click on Modify Resolver Configuration.
3. Click on Continue.
4. Read the information unless you are sure that you know what you are doing. Enter your primary resolver’s IP address in the Primary Resolver field.
5. Enter additional resolver IP addresses in the Secondary Resolver and Tertiary Resolver fields, if required.
6. Click on Continue.

Overview

The Languages area enables you to create, alter, and upload/download language configuration files for cPanel. These configuration files accept HTML code and allow you to alter all the words in cPanel to conform to the native language of your customers.

NOTE: You will need to do some translating in this area if you do not have already translated language files to use.

To access the Languages Menu, click on Languages, on the main screen of your WebHost Manager interface.

Additional Language Configuration

Several of the existing scripts used by cPanel have pre-configured languages files already installed. You can choose which language file you want to use for your customers at any time.

Steps

1. To access the Languages Menu, click on Languages, on the main screen of your WebHost Manager interface.
2. Click on Additional Language Configuration.
3. Click on the required language from the drop-down list for each script.
4. Click on Save.

Clone/Create a New Language

In order to create a new language file you need to clone or copy one of the existing language files. You can then download the file for manual editing (refer to Downloading a language file) or edit the file online (refer to Editing a language file).

Steps

1. To access the Languages Menu, click on Languages, on the main screen of your WebHost Manager interface.
2. Click on Clone/Create a New Language.
3. Click on the language file that you want to clone.
4. Enter the name for the language file in the Please enter a name for the new language field and click on Do It.
5. You can now download the file for manual editing (refer to Downloading a language file) or edit the file online (refer to Editing a language file).

Delete a Language File

If you no longer need to use a specific language file, this function allows you to remove it from your server. Make sure that no users are using the language file before you delete it, or they will be unable to use the language.

Steps

1. To access the Languages Menu, click on Languages, on the main screen of your WebHost Manager interface.
2. Click on Delete a Language File.
3. Click on the name of the language file you wish to delete.

NOTE: If the language file was removed successfully, you will see a message saying: Removed <language file name>!

Download a Language File

You can download a language file for offline editing. This is most useful when you have copied an existing file, which you are going to change to a new language (refer to Cloning a language file for more information).

Steps

1. To access the Languages Menu, click on Languages, on the main screen of your WebHost Manager interface.
2. Click on Download a Language File.
3. Click on the language file that you want to download.
4. Copy and paste the displayed text to a text file which you can edit later.

Edit a Language File

You can edit the words used in any language file. You can use this to make small changes in the currently active language file or completely change a cloned language file to a new language.

Steps

1. To access the Languages Menu, click on Languages, on the main screen of your WebHost Manager interface.
2. Click on Edit a Language File.
3. Click on the language file that you want to edit.
4. Alter the text in any of the available fields. You can use HTML code if required.
5. Click on Save.

Troubleshooting

Most third-party themes or skins do not have the ability to change based on language files. Please contact the creator of your theme for more information.

Upload a Language File

You can upload a new language file once you have finished altering a downloaded file (refer to Downloading a language file for more information).

Steps

1. To access the Languages Menu, click on Languages, on the main screen of your WebHost Manager interface.
2. Click on Upload a Language File.
3. Use the Browse… button to select the language file that you want to upload. This can be any plain text file.
4. Click on Upload.

Overview

The Support area contains a knowledge base of problems and script solutions and a support request form for server owners. The knowledge base is a great resource for simple questions and problems. You can also find answers to a lot of questions at http://forums.cpanel.net/

To access the Support Menu, click on Support, on the main screen of your WebHost Manager interface.

NOTE: You must register to view and interact on http://forums.cpanel.net/

Interactive Knowledge Base

The Interactive Knowledge Base enables you to find solutions to many common problems that you may encounter when running cPanel and WHM. Simply search for related topics to your keywords, and the Knowledge Base will present a list of solutions.

Steps

1. To access the Support Menu, click on Support, on the main screen of your WebHost Manager interface.
2. Click on the Interactive Knowledge Base link in the Support menu.
3. Enter a brief keyword description of the problem you are having in the Enter Issue field.

EXAMPLE: If you have a problem with mailman after installing suexec, enter: suexec mailman.

1. Enter the domain that has the problem in the Affected Domain field, if required. This will customize any solutions you find to that domain.
2. Click on the Search for Answer button.
3. Click on the Click-to-fix! link next to the required solution.

If you entered a domain as part of the search criteria, the solution script will automatically run against that domain. If you did not enter any domain as part of the search criteria, the solution script will run against your account.

Support Center

You can submit a support request to the cPanel Customer Service Team through the Support Center. There are several alternate forms of help you may wish to pursue before you submit a support request:

cPanel and WHM FAQ

Please use the online search facility in the online FAQ to see if your problem is listed.

Support Forums

Search through the archives or ask a question at the cPanel Support Forums.

Documentation

Please check the Online cPanel and WebHost Manager Documentation for help.

NOTE: Please check the online cPanel and WebHost Manager documentation for help.

Steps

1. To access the Support Menu, click on Support, on the main screen of your WebHost Manager interface.
2. Click on Support Center.
3. Click on one or more of the available links. If you need to contact cPanel directly, click on the Contact cPanel.net link.
4. Enter your name, email address, phone number, IP address, and cPanel version/build of your server in the Your Name, Your Email Address, Call Back # fields, IP Address of Server, and cPanel version/build fields.
5. Enter a brief, one line description of your problem in the Brief Description of Problem field.
6. Enter the name of the distributor from which you obtained a software license in the Distributor/Partner NOC Name field.
7. Enter a detailed description of the problem in the Detailed Problem Description field. Add as much detail as you can about the problem. You should include here, any and all parts of the software that are affected, any changes you have made to the server recently, what you are trying to accomplish, and any other information you feel may help the technical support representative to better assist you.
8. To the best of your ability, enter each action required to reproduce the problem in the Steps to Reproduce the Problem field.
9. Click on Send Request.