Archive for July, 2009

DirectAdmin – File Manager

by admin on Jul.28, 2009, under Tutorial

This document provides information about DirectAdmin’s built in file manager.  The file manager allows you to fully interact with the server’s file system.  You can navigate folders, copy files, move files, rename files, delete files, change file permissions, create new folders, create new files, and upload files through your web browser. 

Note:  Use of the file manager with MS FrontPage extensions installed is not recommended.  Use FrontPage instead.

Navigating 

The file manager may be accessed through the main control panel menu by clicking on the "File Manager" icon.  A link to the file manager is also located at the bottom-left corner of the screen.

Navigating through folders is accomplished by clicking on the folder name or the folder icon (to the left of the folder name).  For example, clicking the "domains" link (or folder icon) will bring us to a screen that looks like this:

You can always return to the previous directory by clicking "../ Up a Level" link.  The "File Manager" link at the bottom-left corner of the screen will always return you to the highest possible directory.

Copying Files

The file manager makes it easy to copy files between folders.  The first step is to navigate to the source directory.  That is, go into the directory you want to copy files from.  In this example we are in public_html and we want to copy license.txt to the public_ftp directory.

Second, place a check next to the file(s) you want to copy.  Then, choose the destination directory from the dropdown menu next to the "Move To" button.  In the above picture the /public_ftp directory is selected.  Finally, click the "Copy To" button. 

The file manager will then ask if you want want to overwrite any existing files.  If you select no, only files that don’t exist in the destination directory will be copied.  When the copying is complete, you will be taken to the destination directory and you will see the copied files there.

Moving Files

To move files, use the same procedure as copying files, except click the "Move To" button instead of the "Copy To" button.  When the move is complete, you will be taken to the destination directory and you will see the moved files there.

Renaming Files / Folders

Next to each file/folder in the "Action" column (third column from the file/folder name) is a "Rename" link.  Click the link next to the file or folder you wish to rename.

First, type in the new file name.  If a file already exists by that name, click the checkbox if you want to overwrite that file.

Deleting Files / Folders

The steps for deleting a directory (folder) are the same as the steps for deleting a file.  Please note that deleting a directory also erases everything inside of it.

First, place a check next to the file(s) or folder(s) you wish to delete.  Then, click the "Delete" button at the bottom-right of the table.  A popup will appear asking "Are you sure you want to delete these files?"  Click "OK."

Changing File Permissions

The current permission level is listed in the table under the "Perm." column (second column from file/folder name).  To change the permission level of a file or folder:

1.  Place a check (last column) next to the file(s) or folder(s) you want to change.

2.  Type in the numerical permission in the text box.

3.  Click the "Set Permission" button.

Some common permission levels are:

Files

600  Makes a file inaccessible

644  Readable by everyone (e.g. HTML documents)

666  File can be read and modified (e.g. for HTML files modified by scripts)

755  File can be read and executed by everyone (e.g. for scripts)

777  Writable and executable by everyone (not recommended)

Directories

711  Files in directory can be read by everyone, but not directory contents

755  Files and contents of directory can be seen by everyone

777  Allows full read/write/delete access to a directory (not recommended)

Creating New Folders

Creating a new folder is very simple.  First, navigate to the directory where you want the new folder to be.  For example, if you want to create http://www.domain.com/news/, then you would navigate to the public_html directory.

Next, type in the folder name at the bottom of the screen and click the "Create" button.  Please note that attempting to create a folder that already exists will not damage the existing folder in any way.

Creating New Files

To create a blank new file:

1.  Navigate to the directory where you want the file to be.

2.  Type in the file name in the "Create New File" text box.

3.  Check "HTML template" to insert HTML tags into the file (optional)

4.  Click the "Create" button.

Editing Files

Certain files can be edited within the file manager.  To edit a file, click the "Edit" link in the "Action" column next to the file.

In this example we are editing dns.html.  To save the file, click the "Save As" button.

The "Preview HTML" button will pop up the document in a new window, allowing you to view the web page before saving it. 

Uploading Files

1.  Navigate to the directory where you want to upload files.

2.  Click the "Upload files to current directory" button at the bottom of the screen.

3.  You will see eight (8) fields.  Click the "Browse" button to select the files you wish to upload.

     Click on "Upload Even More Files" if you wish to upload more than eight files at one time.

5.  Click "Upload Files."

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DirectAdmin – Site Statistics

by admin on Jul.27, 2009, under Tutorial

Checking Disk Space and Bandwidth 

To check disk space and bandwidth usage, click on the "Statistics" icon from the main control panel menu.  At the top of the screen you will see these tables:

The numbers in the tables represent megabytes, and approximately 1000 megabytes = 1 gigabyte. 

You are provided with two different disk space / bandwidth measurements.  The first table lists usage by domain and the second table lists total usage.  Total usage is generally higher than domain usage because total usage statistics include factors that are separate from your domain, such as MySQL databases and control panel use.  It is possible to host several domains on one account, so separating domain and total usage is necessary.

Note:  DirectAdmin uses total usage (not domain usage) to determine when quotas have been exceeded.

Accessing System Logs

At the top of the Statistics menu are three text links: "Backed up Apache Logs," "Apache Usage Log," and "Apache Error Log."

Backed up Apache Logs

Clicking the "Backed up Apache Logs" link will bring you to a File Manager screen containing a list of .tar.gz files named by domain/subdomain and month.  For example:

Here we see four backups for the month of April: the subdomains (admin, newsub, and reseller), and the backup for the main domain (Apr-2003.tar.gz).  Backed up Apache logs contain both usage and error data.

Click on the file name of the backup to download it.

Note:

Log files are owned by the server administrator and cannot be deleted.  Log files do not count towards your disk space quota.

Apache Usage and Error Logs

Apache usage and error logs can be viewed directly by clicking on the "Apache Usage Log" or "Apache Error Log" link. 

The raw logs appear in a large text box that looks like this:

The above image is an example of an error log.  Viewing raw logs are a great way to troubleshoot specific problems, such as installing and executing scripts.  Both logs (usage and error) are backed up monthly and archived in /home/domain.com/logs.  Please see the previous section ("Backed up Apache Logs") for more information.

Viewing Account Information

The main Statistics menu provides a great deal of information.  As mentioned above, the first two rows of the table (Bandwidth / Disk Space) provide total usage.  That is, DirectAdmin uses these numbers for quota purposes (and not the numbers in the Domain Statistics table — see first section entitled "Checking Disk Space and Bandwidth").

When your account reaches the maximum bandwidth usage, your site will stop functioning until the first day of the next month.  When your account reaches the maximum disk space usage, you will not be able to upload to your site until some files are deleted.

The information in this table is self-explanatory and will not be discussed in depth.  If you haven’t done so already, please set your current e-mail address in the "Email" field and click "Save."

Webalizer Statistics

In the main Statistics menu, click on the appropriate domain name to launch Webalizer.  Please note that your site must be up for 24 hours and have some log activity before Webalizer statistics will become active.

At the first Webalizer screen, you will see a chart (like the one above) and a list of months in a table below.  Click on the month you want to view.  Webalizer statistics are very detailed and will provide a great deal of information about site traffic, most requested URLs, exit points, location of visitors, and much more.

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DirectAdmin – MySQL Databases

by admin on Jul.26, 2009, under Tutorial

This document provides information about MySQL databases.  Topics include creating databases, removing databases, adding users to a database, changing database passwords, and setting up your database with scripts.  The control panel makes database management easy for those people who don’t have in-depth knowledge of the topic.

Creating Databases 

From the main control panel menu click the "MySQL Databases" icon and then click the "Create new Database" link.

Choose a Database Name that helps you remember what the database is for.  For example, enter "chat" if the database is intended to be used with a chat script.  The database name is always preceded by your username and an underscore.  If you chose "chat" for a name, the actual database name would be username_chat.

The Database Username is the login name for the database.  It may be the same as the Database Name.  In the above example, we chose a different login name (gary).  As with the Database Name, the Database Username is also preceded by your username and an underscore (username_gary in this case).

After you have selected the database name and username, enter a database password and click the "Create" button.

Removing Databases

A list of all databases is present in the main MySQL databases menu.  To delete a database, check the box next to the database name you want to delete and then click the "Delete Selected" button.  In the above example, we are deleting the database named username_data1.

Adding Users to a Database

There may be times when you want to have more than one login name and password assigned to a database.  To add additional users to a database, follow these steps:

1.  From the main database menu, click on the name of the database you want to modify.

2.  Click on the "Create New Database User" link at the top of the screen.

3.  Enter a username and password and then click the "Create" button.

You can see how many users each database has from the main MySQL databases menu.

Removing Users from a Database

To remove database users, first click on the database name from the main MySQL databases menu.  In this example we have clicked on the "username_chat" database, which has two users (see above picture).

The username_chat database has two users: username_chat (the username is the same as the database name) and username_gary2.  To delete the database user, simply check the box next to its name and click the "Delete Selected" button.

Changing Database Passwords

To change a database password, first click on the name of the database in the main MySQL databases menu.  The list of database users will appear (see above picture).  To change the password for the database user, click the "modify" link and enter a new password, then click the "Create" button.  You do not need to know the old password to make this change.

Setting up your Database with Scripts

Most scripts need to know four things about your database: the database name, database username, password, and hostname. 

The database name always takes the form as ControlPanelUsername_DatabaseName, where ControlPanelUsername is the sign in name you use to access the control panel.  The DatabaseName is the name you give to the database from the MySQL databases menu.  For example, if you sign into the control panel as "gary" and create a database named "count," the true database name is gary_count — you will want to enter this database name into your script configuration.

The database username can be the same as the database name or you may choose a different username for the database.  The database username takes the form of ControlPanelUsername_DatabaseUserName.

The database password is set during database creation.  The password should be different than your control panel password.  The script will need to know the database password in order to modify the database.

The hostname tells the script where to access the database.  Usually this is designated as ‘localhost’ because the script and database are located on the same server.  If the script doesn’t allow a text entry in the hostname configuration, enter the IP address of your site.

Note: 

After you create a database, the control panel will take you to a screen that gives you all this information.  Simply take the values from this page and enter them into your script configuration.

Accessing phpMyAdmin

phpMyAdmin is a tool written in PHP that allows you to administrate your MySQL databases.  You can execute SQL statements, work with fields (add, edit, delete), work with tables (create, alter, drop), create additional databases, and much more.  phpMyAdmin is intended for advanced users.  Most PHP scripts will automatically setup the database for you, so you probably won’t need to use phpMyAdmin..

phpMyAdmin can be accessed at http://www.yourdomain.com/phpMyAdmin.  Please visit http://www.phpmyadmin.net for more information on using phpMyAdmin.

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DirectAdmin – Subdomains

by admin on Jul.25, 2009, under Tutorial

This document provides information about subdomains.  Topics include creating subdomains, removing subdomains, subdomain statistics, usage logs, error logs, and creating FTP users for individual subdomains.

Creating Subdomains 

To create a subdomain, click on the "Subdomains" icon in the main control panel menu.

In the above example we are creating newsub.sitehelper.com.  To create the subdomain, click the "Create" button.

You may also create sub.sub.sub.sub.domain.com.  In the above example we have created i.love.site-helper.com.

Note:  It may take up to five minutes for a new subdomain to become active.

Uploading to a Subdomain

Each subdomain appears in public_html/subdomain-name.  This means that your subdomain can also be accessed at http://www.yoursite.com/subdomain-name.  You can upload to a subdomain folder in the same way you upload to any other folder: use FTP, MS FrontPage, File Manager, etc.

Removing Subdomains

To remove a subdomain, place a check next to the subdomain(s) you want deleted, then click the "Delete Selected" button.  Next to the "Delete Selected" button is a checkbox called "Remove Directory Contents."  Check this box if you want the subdomain directory and its files to be deleted.  If you don’t check the box, the subdomain will stop working but the files and directory will remain intact.

Subdomain Statistics

Beside each subdomain name is a "Stats" link (see above picture).  This link will load Webalizer statistics.  Please note that for the link to work (1) your subdomain must have some traffic (at least one hit) and (2) your subdomain must be more than one day old.  Until these requirements are met, the "Stats" link will return a file not found error.

Usage Log / Error Log

The "Usage Log" and "Error Log" links (see above picture) will take you to text version of each log file.  The usage log provides the IP address of the requester, time and date of the request, and the description of the request.  The "Stats" link (see Subdomain Statistics section) is a graphical version of the usage log.  The error log provides information about unsuccessful requests and is useful for troubleshooting when the cause of the error is unknown.

The usage and error logs are accessible immediately after subdomain creation.  You will see a blank box if there has been no subdomain activity.

Creating FTP Users for Individual Subdomains

To restrict an FTP account to a single subdomain, follow these steps:

1.  Create the subdomain if you haven’t done so already.

2.  From the main control panel menu, click the "FTP Menu" icon and then the "Create FTP account link."

3.  In the "FTP Username" field, enter the subdomain name (without .yourdomain.com).

4.  Enter a password in the password fields.

5.  Select the "User" radio button.

6.  Click the "Create" button.

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DirectAdmin – E-Mail

by admin on Jul.23, 2009, under Tutorial

This section covers creating e-mail accounts, setting a catch-all address, mail forwarding, autoresponders, vacation messages, mailing lists, filters, and altering MX records.

Creating E-Mail Accounts 

To create an e-mail account, sign into the control panel and then click on the "E-Mail Menu" link, followed by the "POP3 E-Mail Accounts" link.  You will notice one e-mail account already exists: username@yourdomain.com (where "username" is the control panel sign in name).  This account is permanent and cannot be deleted.

To create a new POP3 mail account, click on "Create POP3 Mail Account."  You will see the following box:

Enter a username and password.  Then click "Create."  The control panel will then return a page that looks like:

Note:  You cannot create a POP3 account if the username is taken by an autoresponder, forwarder, or mailing list.

Changing E-Mail Account Passwords

To change the password of an e-mail account first access the "POP3 E-Mail Accounts" menu.  Next, click the "change" link next to e-mail address).

Once the "Modify POP3 Mail Account" box appears, enter the new password and click "Update."

Deleting E-Mail Accounts

To delete an e-mail account first access the "POP3 E-Mail Accounts" menu.  Next, check the box beside the account(s) you wish to delete and press "Delete Selected.

SMTP Authentication

When setting up POP3 account(s) in your e-mail software, you will need to enable SMTP authentication if you choose to use your hosting account for sending mail (instead of using your ISP’s mail server).

The SMTP authorization login name / password is the same as your POP3 account login name / password.

How to do this varies by e-mail client.  In MS Outlook: Tools, Accounts, select the account and click Properties.  Then, under the Servers tab, check "My server requires authentication."

Please consult with your e-mail software’s manual for further instruction.

Setting a Catch-All Address 

When The server receives e-mail to addresses that don’t exist, it has to do something with those messages.  The control panel gives you three options:

1.  Server deletes message and notifies sender that the address doesn’t exist.

2.  Server deletes message without notifying sender.

3.  Server forwards the message to a valid e-mail address.

To choose between these options, first access the "E-Mail Menu" from the control panel.  Then, click the "Catch-All E-Mail" icon.  You will see a box that looks like this:

Choose the desired option and click "Update."

Forwarders 

Forwarders allow you to direct incoming mail to a different address.  For example, assume you wanted e-mail sent to support@yourdomain.com and sales@yourdomain.com to arrive at the POP3 account customerservice@yourdomain.com.

You can create two forwarders that will let you do this.

To create a forwarder, first access the "E-Mail Menu" from the control panel.  Next, click on the "Forwarders" icon and then click the "Create New Forwarder" link at the top of the page.  You will see a box like this:

Enter the forwarder name, destination address, and then click the "Create" button. Note you can forward to multiple address by simply separating the email addresses with a comma (no spaces). ex: email@domain1.com,email@domain2.com,email@domain3.com
Other valid forward values are :fail: and :blackhole:
:fail: will return a failed message to the sender.
:blackhole: will accept the email and discard it.
You can also use forwarer to pipe emails to a script, eg:
forwardername -> "|/home/user/path/to/your/script.php"

Modifying / Deleting Forwarders

All forwarders are listed in the forwarders menu.  To delete a forwarder, check the box(es) beside the forwarder name(s) and then click the "Delete Selected" button.

A forwarder can be modified by clicking the "modify" link next to the forwarder address.  The modify feature allows you to change the destination e-mail address but not the forwarder name.

Autoresponders 

Autoresponders are e-mail robots that reply to all incoming messages with a standard outgoing message.  The autoresponder will reply to all messages received, regardless of their content.  For example, some companies keep updated price lists on an autoresponder.  Potential customers would e-mail pricelist@domain.com and they would receive the price list in their e-mail inbox within moments.

To create an autoresponder, first access the "E-Mail Menu" from the control panel.  Then, click the "Autoresponders" icon and then the "Create New Autoresponder" link.

First, choose an autoresponder name.

Second, enter the autoresponder message in the text box.  You may NOT include HTML tags.

Third, you may optionally enter a CC address.  This will send a copy of each autoresponder output to the address specified in the text box.  Enabling the CC feature allows you to monitor how many requests your autoresponder receives.

Note You must have a pop account or a forwader associated with the autoresponder.
If you wish to save a copy of the incoming email, then create a pop account with the same name as the autoresponer.
If you wish to discard the incoming email, and only send the reply, then you would need to create a forwarder with the same name, and forward the email to :blackhole:.
Failure to create a forwarder or pop account along with the autoresponder, will result in a failed message being sent to the sender, on top of the autoreply email.

Modifying / Deleting Autoresponders

All autoresponders are listed in the autoresponder menu.  To delete an autoresponder, check the box beside the autoresponder name and click the "Delete Selected" button.

To modify an autoresponder, click the "modify" link next to the autoresponder name.  The modify feature allows you to change the autoresponder message and CC: address.  When you are finished, click the "Create" button.

Vacation Messages 

Vacation messages tell others that you are away.  A common vacation message may sound like: "I have received your e-mail message but I am away on vacation until June 21.  I will respond to it then."  Vacation messages are used in conjunction with already existing POP3 accounts.

To create a vacation message, first access the "E-Mail Menu" from the control panel.  Then, click the "Vacation Messages icon," followed by the "Set New Vacation Message" link.

First, select the POP3 account you want to add a vacation message to.  Second, enter the vacation message.  Third, select when the vacation message will take effect and when it will stop taking effect.  Fourth, click the "Create" button.

Modifying / Deleting Vacation Messages

All vacation messages are listed in the vacation messages menu.  To completely delete a vacation message, click on the checkbox next to the vacation account and click "Delete Selected."

A vacation message may be modified by clicking on the "modify" link next to the vacation account.  The modify feature allows you to change the message text, vacation start time, and vacation end time.

Mailing Lists 

To create a mailing list, first access the "E-Mail Menu" from the control panel.  Then, click the "Mailing Lists" icon.  There will be no lists present, so click on "Create Mailing List."

Enter a name for your list and then click the "Create" button.  You will then be taken back to the main mailing list menu and your new list will be visible in the table.

Note:  You cannot create a mailing list if the name already exists as a POP3 account, autoresponder, or forwarder.

Subscribing / Unsubscribing by E-Mail

The server uses the popular Majordomo mailing list software.  Traditionally, mailing lists have been operated and configured exclusively through e-mail.  There are two ways to subscribe to a mailing list:

1.  Send an e-mail to majordomo@yourdomain.com and type "subscribe listname" (without quotes) in the message body.

2.  Send an e-mail to listname-request@yourdomain.com and type "subscribe" (without quotes) in the message body.

Each list is also available in digest form.  This means that messages are stored and then sent out once per period (e.g. weekly) in one big message.  This is useful in larger lists to assure that recipients don’t get overwhelmed by daily messages.  To subscribe to the digest version of the list, follow the same procedure for subscribing except use:

1.  "subscribe listname-digest" instead of "subscribe listname."

2.  listname-digest-request@yourdomain.com instead of listname-request@yourdomain.com

The steps to unsubscribing are identical to subscribing except that you replace the word "subscribe" with "unsubscribe" in the message body.  Majordomo will send you a results e-mail if the subscribe/unsubscribe was successful.  In addition, you may view the list of subscribers from the control panel.

Subscribing / Unsubscribing Using the Control Panel

You may add and remove subscribers yourself through the control panel.  Please note that recipients get no confirmation message from Majordomo when they are added in this way.  This means they have no way of knowing they are on a list until somebody e-mails the list or you tell them.

The first step involves selecting the list you want to modify.  All mailing lists are visible from the mailing lists menu.  Click the "view" link next to the list name you want to work with.  You will then see a box that looks like this:

Adding a subscriber can be done by checking either "Add to listname" or "Add to listname-digest" and then clicking the "Submit" button.  Unsubscribing is done by clicking the checkbox(es) next to the address(es) you wish to remove, and then click the "Delete Selected" button.  All subscribers will be listed here regardless of how they subscribed to the mailing list (by e-mail or through the control panel).

Changing Mailing List Settings

The control panel provides you with a graphical interface to change the Majordomo configuration.  To access this feature, go to the main mailing list menu and click the "view" link next to the list you want to modify.  At the top of the screen you will see another link: "To change list and digest settings, click here."  This link will take you to the configuration menu.

The configuration menu allows you to change features of the mailing list including:

- List description

- Digest settings

- Subscribe policy

- Maximum message length

- Moderators

- Much more…

The configuration menu is best used by those who have experience with Majordomo.  We suggest you visit the Majordomo Home Page for more information.

Filters 

Filters allow you to block certain types incoming mail.  Filters are universal; that is, you cannot set a filter for specific e-mail accounts.  To create filters, first access the "E-Mail Menu" from the control panel.  Then, click the "Filters" icon.

The first option allows you to block all e-mail from a specific e-mail address.  Type in the full address and click "Block." 

The second option allows you to block all e-mail from a specific domain.  Enter the domain name (without the "www") and click "Block." 

You can block all e-mail containing a specific word by typing in the word and clicking "Block."  This feature will look for banned words in both the e-mail subject and body. 

You may also set the maximum file size of incoming mail by entering a value in kilobytes (1024 kilobytes = 1 megabyte) and clicking "Block."

The adult filter can be turned on and off by clicking the "Enable" button.  The adult filter will block the most common adult phrases, words, and addresses.

Deleting Filters

All filters will be listed in the filters menu.  This will look something like:

In this example we no longer want to block all e-mail coming from badsite.com.  Check the box next to the filter(s) you want to remove and then click the "Delete Selected" button.

MX Records 

Free e-mail services such as everyone.net require that MX changes be made in order for their software to work.  This change allows mail destined for your domain to be directed to their server.  Please note that changing MX records will prevent your current POP3 accounts, forwarders, autoresponders, and mailing lists from functioning.

To change the MX record, first access the "E-Mail Menu" from the control panel.  Then, click the "MX Records" icon.

First, delete the old MX record by clicking the checkbox to next to the record name and click "Delete Selected."  There should now be no MX records listed.

Next, type in the hostname, followed by a period, given to you by the e-mail provider.  Then select the priority level (usually 10) from the dropdown box on the right.  The priority level will also be given to you by the e-mail provider.  Click "Add."

Note:  Be sure to put a period at the end of the hostname.

To restore the original MX settings, enter yourdomain.com. and priority 0 after deleting the other MX record.

Webmail 

To access webmail, click the "E-Mail Menu" link in the main control panel menu, then click the "Webmail" icon.

First, enter your full e-mail address in the "E-mail" field.  Then, enter your password.  Click the "Login >>" button.

Important:

To sign in with your default e-mail address (control-panel-username@yourdomain.com), do not add @yourdomain.com to the webmail login name.  For example, if you log into the control panel with the user "gary" , then use only "gary" (without the quotes) to sign into webmail.  All other mail accounts must sign in with accountname@yourdomain.com.

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