Maintenance Scheduled for DL1 IDC:
Maintenance Time: 0001– 0500 CDT Sat Sept 8, 0001-0500 CDT Sun Sept 9
Maintenance Action: Backbone circuit migrations to new hardware platform
Site Affected: DL1
Savvis Activity Ticket: 488xxx, 488xxx
In this maintenance window, SAVVIS engineers will be continuing work to move several regional backbone circuits to a new hardware platform. This new platform will provide better scalability and more robust connectivity benefiting both SAVVIS and our customers. While performing this maintenance, customers will experience degraded or lost connectivity.
This action has been scheduled to occur between 0001 and 0500 CDT on Sat Sept 8, and again between 0001 and 0500 CDT on Sun Sept 9.
Maintenance Scheduled for SC4, SC5 IDC’s:
Maintenance Time: 0001– 0500 PDT Sat Sept 8
Maintenance Action: Backbone router hardware replacement
Site Affected: SC4, SC5
Savvis Activity Ticket: 488xxx
In this window, SAVVIS engineers will be replacing defective hardware on a local Hosting Router (“HR”). As this work is performed, customers may experience latency or other connectivity issues when traffic shifts to/from redundant connectivity.
This action has been scheduled to occur between 0001 and 0500 PDT on Sat Sept 8.
Maintenance Scheduled for LA1 IDC:
Maintenance Time: 0001– 0500 PDT Sat Sept 1
Maintenance Action: CSR maintenance
Site Affected: LA1
SAVVIS Activity Ticket: 488xxx
In this window, SAVVIS engineers will be replacing defective hardware on a local Customer Service Router (“CSR”). As this work is performed, customers may experience service outages, latency, or other connectivity issues.
This action has been rescheduled to occur between 0001 and 0500 PDT on Sat Sept 1.
Maintenance Scheduled for SE2 IDC:
Maintenance Time: 0001– 0500 PDT Sat Sept 8
Maintenance Action: Backbone circuit activation
Site Affected: SE2
SAVVIS Activity Ticket: 488xxx
In this window, SAVVIS engineers will be a new backbone into production. This new connectivity will increase redundancy and improve overall service. As this work is performed, customers may experience latency or other connectivity issues when traffic shifts to the new circuit.
This action has been scheduled to occur between 0001 and 0500 PDT on Sat Sept 8.
Facilities Maintenance Scheduled for DL1 IDC:
Maintenance Time: 0000– 2359 Thu Sept 6
Maintenance Action: RTU Maintenance
Site Affected: DL1
SAVVIS Activity Ticket: 488xxx
In this window, SAVVIS engineers will be performing RTU Maintenance on RTU 11. No customer impact is anticipated. (HVAC Systems)
